Frequently Asked Questions
ALARM REGISTRATION
Residential Burglar Alarm Systems must be registered with the City of Hill Country Village. Obtain a permit application.
ANIMAL REGISTRATION
Animal Control is governed mainly by the City’s Animal Control Ordinance which prohibits animals from running at large. The City also has a “Dangerous Dog” ordinance which prohibits a dog from attacking another animal or person. Any violations of these ordinances may constitute a fine payable by the owner. Should you require Animal Control Services during business hours, contact City Hall at 210-494-3671. After hours, contact Police Dispatch at 210-335-6000.
All pets must be registered with the City of Hill Country Village; pet registration and tags can be purchased at City Hall during business hours. Any domestic animal must have current vaccinations. The City allows for a reasonable amount of domestic animals on your property. The city does not allow exotic animals. No animal shall be bred or boarded for commercial gain within the corporate city limits of Hill Country Village.
Animals must be restrained by a leash, chain, cord, or rope when off the property. If a dog is found running at large it will be impounded and the owner may be cited for this violation. A fee is assessed for impounding an animal.
For the removal of deceased animals, please contact Waste Management at 210-368-5000.
AUTO REGISTRATION
Contact the Bexar County Tax Assessor-Collector’s Motor Vehicle Registration at 210-335-6627. The closest office is the Northside sub-station located in Salado Creek Business Park, 3370 Nacogdoches Road.
CITY HALL
Voice: 210-494-3671
Fax: 210-490-8645
City Hall is located at 116 Aspen Lane. To get to City Hall, travel westbound on Bitters Road from San Pedro and turn right at the second traffic light, which is South Tower. Aspen Lane is approximately one-half mile on your right.
Our office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. The office is closed on weekends and official city holidays.
CITY LOCATION & SIZE
The City of Hill Country Village is located on the North Side of Bexar County approximately two miles North of the San Antonio International Airport. It is surrounded on the North Side by the Town of Hollywood Park and by the City of San Antonio to the East, West, and South. The City has approximately 22 miles of center-line roads and 2.1 square miles of land (approximately 1,344 acres). The 2010 Census reported a population of 985 for the City.
DRIVERS LICENSE
Texas Department of Public Safety (DPS) is responsible for issuing Driver’s Licenses and State Identification Cards.
The two closest DPS offices to Hill Country Village are at the following locations:
3500 NW Interstate 410 Loop Frontage Rd, 210-615-1776
1258 Babcock, 210-737-1911
ELECTIONS
Voter Registration (Bexar County Elections Department) Precinct 3091 is located in the City of Hill Country Village. The office can be reached by phone at 210-335-VOTE (210-335-8683).
Mayor and City Council members are elected for two (2) year terms. City elections are conducted on the first Saturday in May of the election year.
EMERGENCIES
POLICE 9-1-1
FIRE/RESCUE 9-1-1
AMBULANCE SERVICE 9-1-1
FROM CELL PHONE 9-1-1 and give the name of the City
POLICE CELL PHONE 210-494-6111
POLICE DISPATCHER 210-335-6000
FEES CHARGED FOR PERMITS, SERVICES
Hill Country Village charges fees for permits and services.
FINGERPRINTING
Fingerprinting services are available Monday/Tuesday after 1 PM, and Wednesday/Thursday/Friday after 10 AM. The cost is $20 per card. Please call 20-30 minutes ahead of time so that we may ensure that the officer is available.
FIREWORKS, FIREARMS, AND OTHER PROJECTILE-PRODUCING DEVICES
Fireworks/discharge of firearms are prohibited within the City Limits. This includes pellet, BB guns, slingshots, wrist rockets, blowguns, and bow and arrows.
GARAGE SALES
A permit obtained from City Hall is required to have a garage sale within the city limits. Only one garage sale sign is authorized and may be located in the front yard of the residence only. The size of the sign is limited to 4 square feet. Residents are allowed 2 sales per year. No food items or beverages can be sold. Obtain a permit application.
HEALTH
Property owners are responsible for maintaining the street right-of-way in front of their property.
Burning of accumulated garbage, trash, and brush is prohibited.
Grass and weeds must not exceed a height of 18 inches for commercial properties.
Septic systems are inspected by the City’s Health Inspector.
HOLIDAYS
Each year, the City Council designates official city holidays. In general, the following holidays are observed by the City: New Year’s Day, Martin Luther King, Jr. Day, Presidents Day, Good Friday, Battle of Flowers Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas.
LAWN WATERING
Year-round water conservation is encouraged by the City Council and San Antonio Water System.
MEETINGS
Agendas are posted 72 hours prior to meetings at City Hall, 116 Aspen Lane. These are posted on the bulletin board on the porch of City Hall and may be viewed 24 hours a day. Meetings, with the exception of executive sessions, are open to the public. Agendas and approved minutes may be viewed on this website as well.
City Council – Generally, the Council meets third Thursday of each month at 5 p.m. View the schedule on the Master Calendar.
Board of Adjustment – Meets as needed
Zoning Commission – Meets as needed
Economic Development Corporation – Meets as needed
Business District Construction Review Board – Meets as needed
MUNICIPAL COURT
Court meets at 11 a.m. on one Thursday of each month. More information on the Municipal Court is available by clicking here.
NEWSLETTERS
The Hill Country Village Homeowners Association prints and mails a newsletter every other month. The City periodically provides a newsletter.
OAK WILT
See Tree Trimming-Oak Trees below.
PARKING
All parking in the street (along Crest Trail or Cabin Path) or on the right of way (all other streets) must be in the direction of traffic flow. Parking the wrong direction is a violation of state law, which is aggressively enforced by the Police Department. City ordinance #728 prohibits any parking on Paso Del Norte.
PATROL BY
The Police Department offers residents and businesses an “Out of Town Patrol-By” to keep a watch on a property within the City. Call City Hall or complete the request online by clicking here.
PERMITS
The City has adopted the International Building Codes and Zoning Code to govern construction. Permits are required for all modifications, building additions, alterations, accessory buildings, electrical, and plumbing work before work begins. Coordination and review of the project with the City is highly recommended before any work begins to ensure compliance with zoning regulations. Obtain a permit application here.
POACHING
The taking of deer and other wildlife inside city limits is prohibited by ordinance. A reward of up to $2,000 is available for information leading to the arrest and conviction of anyone caught attempting to harvest wildlife within the City Limits. Contact City Hall for details.
PROPERTY APPRAISALS
Property appraisals are through the Bexar Appraisal District, 210-224-2432.
ROADS & RIGHTS-OF-WAY
Trees and shrubbery must not interfere with pedestrian or vehicular traffic on streets or Cavalry Trail.
The cutting of new streets (less than 10 years old) is prohibited. All repairs to street cuts on other streets must be guaranteed for the life of the road and require a Right of Way work permit. Contact City Hall for information.
SCHOOLS
Northeast Independent School District, 210-804-7000, serves the City of Hill Country Village.
SPEED LIMIT
30 mph unless otherwise posted.
TAXES-PROPERTY
Property taxes are payable through the Bexar County Tax Assessor-Collector, 210-335-6628.
Homestead Exemption
City ordinance 858 (4/18/02) authorizes a revised ad valorem (property) tax exemption of 20% to individuals who claim a home as their primary residence. This exemption is applied to one’s taxable tax valuation and only affects property tax imposed by the City of Hill Country Village.
Over 65/Disabled Exemption
City ordinance 859 (4/18/02) authorizes a revised ad valorem (property) tax exemption of $50,000 to individuals who are disabled or who are 65 years of age or older. This exemption is applied to one’s taxable tax valuation and only affects property tax imposed by the City of Hill Country Village.
TREE TRIMMING-OAK TREES
Wounds to oak trees from trimming, cutting, and breaking shall be painted immediately with asphaltic, exterior oil, or latex based paint. Tree trimming requires a permit.
For more information on oak wilt, see http://www.texasoakwilt.org.
UTILITIES
Cable Television – Spectrum, 210-244-0500
Electricity – CPS Energy, 210-353-3279
Garbage & Recycling – Waste Management, 210-368-5000
Gas – CPS Energy, 210-353-3279
Telephone – SBC, 1-800-464-7928
(Note: Other telephone companies exist. Consult your telephone directory for other options)
Water – San Antonio Water System, 210-704-7297
WASTE
Solid waste disposal is contracted out to Waste Management. For customer service, please call 210-368-5000.
Garbage pickup is scheduled for Tuesday and Friday.
Household Hazardous Waste is provided through Bexar County. Call 800-449-7587 to schedule a pickup.
Recycling
Collected weekly on Tuesday.
Magazines and other paper products can be dropped off in the dumpster in front of City Hall.
WELLS
The City of Hill Country Village does not require a city permit to install a well on your property.
However, you need to contact San Antonio Water System and the Edwards Aquifer Authority.
ZONING
Copies of the City’s Zoning Code are available at City Hall. The City Zoning Use Map delineates the boundaries of the various zoning districts and is available for viewing.