Frequently Asked Questions

ALARM REGISTRATION

 

Residential Burglar Alarm Systems must be registered with the City of Hill Country Village. Obtain a permit application here.

 

ANIMAL REGISTRATION

 

Animal Control is governed largely by the City’s Animal Control Ordinance which prohibits animals from running at-large. The City also has a “Dangerous Dog” ordinance which prohibits a dog from attacking another animal or person. Any violations of these ordinances may constitute a fine payable by the owner. Should you require Animal Control Services during business hours, contact City Hall at 494-3671. After hours, contact the Police Dispatch at 335-6000.

 

All pets must be registered with the City of Hill Country Village; pet registration and tags can be purchased at City Hall during business hours. Any domestic animal must have current vaccinations. The City allows for a reasonable amount of domestic animals on your property. The city does not allow exotic animals. No animal shall be bred or boarded for commercial gain within the corporate city limits of Hill Country Village.

 

Animals must be restrained by a leash, chain, cord, or rope when off the property. If a dog is found running at large it will be impounded and the owner may be cited for this violation. A fee is assessed for impounding an animal.

 

For the removal of deceased animals, please contact Waste Management at 368-5000.

 

AUTO REGISTRATION

 

Contact the Bexar County Tax Assessor-Collector’s Motor Vehicle Registration 335-6627. The closest office is the Northside sub-station is located in Salado Creek Business Park, 3370 Nacogdoches Road.

 

CITY HALL

 

voice: 210-494-3671

fax: 210-490-8645

 

City Hall is located at 116 Aspen Lane at South Tower Drive. To get to City Hall, travel west-bound on Bitters Road from San Pedro and turn right at the second traffic light, which is South Tower. Aspen Lane is approximately one-half mile on your right.

 

Our office hours are 7:00 a.m. to 6:00 p.m. Monday through Friday. The office is closed weekends and official city holidays.

 

CITY LOCATION & SIZE

 

The City of Hill Country Village is located on the North Side of Bexar County approximately two miles North of the San Antonio International Airport. It is surrounded on the North Side by the Town of Hollywood Park and by the City of San Antonio to the East, West, and South. The City has approximately 22 miles of center-line roads and 2.1 square miles of land (approximately 1,344 acres). The 2010 Census reported a population of 985 for the City.

 

DRIVERS LICENSE

 

Texas Department of Public Safety (DPS) is responsible for issuing Drivers Licenses and State Identification Cards.

 

The two closest DPS offices closest to Hill Country Village are at the following locations:

 

3500 NW Interstate 410 Loop Frontage Rd, 615-1776

1258 Babcock, 737-1911

 

ELECTIONS

 

Voter Registration (Bexar County Elections Department) Precinct 3091 is located in the City of Hill Country Village. The office can be reached by phone at 335-VOTE (335-8683).

 

Mayor and City Council members are elected for two (2) year terms. City elections are conducted the first Saturday in May of the election year.

 

EMERGENCIES

 

POLICE 9-1-1

 

FIRE/RESCUE 9-1-1

 

AMBULANCE SERVICE 9-1-1

 

FROM CELL PHONE 9-1-1 and give name of City

 

POLICE CELL PHONE 494-6111

 

POLICE DISPATCHER 335-6000

 

FEES CHARGED FOR PERMITS, SERVICES

 

Hill Country Village charges fees for permits and services. Click here to see the current fee schedule.

 

FINGERPRINTING

 

Fingerprinting services are available everyday. The cost is $10 per card. Please call a few minutes ahead of time so that we may ensure that the officer is available.

 

FIREWORKS, FIREARMS, AND OTHER PROJECTILE-PRODUCING DEVICES

 

Fireworks/discharge of firearms are prohibited within the City Limits. This includes pellet, BB guns, slingshots, wrist rockets, blowguns, and bow and arrows.

 

GARAGE SALES

 

A permit obtained from City Hall is required to have a garage sale within the city limits. Only one garage sale sign is authorized and may be located in the front yard of the residence only. Size of the sign is limited to 4 square feet. Residents are allowed 2 sales per year. No food items or beverages can be sold. Obtain a permit application here.

 

HEALTH

 

Property owners are responsible for maintaining the street right-of-way in front of their property.

 

Burning of accumulated garbage, trash and brush is prohibited.

 

Grass and weeds must not exceed a height of 18 inches for commercial properties.

 

Septic systems are inspected by the City’s Health Inspector.

 

HOLIDAYS

 

Each year City Council designates official city holidays. In general, the following holidays are observed by the City: New Year’s Day, Martin Luther King, Jr. Day, Presidents Day, Good Friday, Battle of Flowers Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas.

 

LAWN WATERING

 

Year-round water conservation is encouraged by the City Council and San Antonio Water System.

 

MEETINGS

 

Agendas are posted 72 hours prior to meeting at City Hall, 116 Aspen Lane. These are posted on the bulletin board on the porch of City Hall and may be viewed 24 hours a day. Meetings, except for executive session, are open to the public. Agendas and approved minutes may be viewed on this web site as well.

 

City Council – Generally, the Council meets third Thursday of each month at 5 p.m. View the schedule on the Master Calendar.

 

Board of Adjustment – Meets as needed

Zoning Commission – Meets as needed

Economic Development Corporation – Meets as needed

Business District Construction Review Board – Meets as needed

 

MUNICIPAL COURT

 

Court meets at 12 p.m. on one Tuesday of each month. More information on the Municipal Court is available by clicking here.

 

NEWSLETTERS

 

The Hill Country Village Homeowners Association prints and mails a newsletter every other month. The City periodically provides a newsletter.

 

OAK WILT

 

See Tree Trimming-Oak Trees below.

 

PARKING

 

All parking in the street (along Crest Trail or Cabin Path) or on the right of way (all other streets) must be in the direction of traffic flow. Parking the wrong direction is a violation of state law, which is aggressively enforced by the Police Department. City ordinance #728 prohibits any parking on Paso Del Norte.

 

PATROL BY

 

The Police Department offers residents and businesses an “Out of Town Patrol-By” to keep a watch on a property within the City. Call City Hall or complete the request on-line by clicking here.

 

PERMITS

 

The City has adopted the International Building Codes and Zoning Code to govern construction. Permits are required for all modifications, building additions, alterations, accessory buildings, electrical, and plumbing work before work begins. Coordination and review of the project with the City is highly recommended before any work begins to ensure compliance with zoning regulations. Obtain a permit application here.

 

POACHING

 

The taking of deer and other wildlife inside city limits is prohibited by ordinance. A reward of up to $2,000 is available for information leading to the arrest and conviction of anyone caught attempting to harvest wildlife in the City Limits. Contact City Hall for details.

 

PROPERTY APPRAISALS

 

Property appraisals are through the Bexar Appraisal District, 224-2432.

 

ROADS & RIGHTS-OF-WAY

 

Trees and shrubbery must not interfere with pedestrian or vehicular traffic on streets or Cavalry Trail.

 

The cutting of new streets (less than 10 years old) is prohibited. All repairs to street cuts on other streets must be guaranteed for the life of the street and requires a Right of Way work permit. Contact City Hall for information.

 

SCHOOLS

 

Northeast Independent School District, 804-7000, serves the City of Hill Country Village.

 

SPEED LIMIT

 

30 mph unless otherwise posted.

 

TAXES-PROPERTY

 

Property taxes are payable through the Bexar County Tax Assessor-Collector, 335-6628.

 

Homestead Exemption

 

City ordinance 858 (4/18/02) authorizes a revised ad valorem (property) tax exemption of 20% to individuals who claim a home as their primary residence. This exemption is applied to one’s taxable tax valuation and only affects property tax imposed by the City of Hill Country Village.

 

Over 65/Disabled Exemption

 

City ordinance 859 (4/18/02) authorizes a revised ad valorem (property) tax exemption of $50,000 to individuals who are disabled or who are 65 years of age or older. This exemption is applied to one’s taxable tax valuation and only affects property tax imposed by the City of Hill Country Village.

 

TREE TRIMMING-OAK TREES

 

Wounds to oak trees from trimming, cutting and breaking shall be painted within one hour of the wound with asphaltic, exterior oil or latex base paint. Tree trimming does not require a permit.

 

For information on oak wilt, see http://www.texasoakwilt.org.

 

UTILITIES

 

Cable Television – Time-Warner Cable, 244-0500

 

Electricity – CPS Energy, 353-3279

 

Garbage & Recycling – Waste Management, 368-5000

 

Gas – CPS Energy, 353-3279

 

Telephone – SBC, 1-800-464-7928

(Note: Other telephone companies exist. Consult your telephone directory for other options)

 

Water – San Antonio Water System, 704-7297

 

WASTE

 

Solid waste disposal is contracted out to Waste Management. For customer service, please call 368-5000.

 

Dead Animals

 

Dead animals will be picked up by Waste Management. The animal must be placed on the right-of-way by the homeowner. Neither the city staff nor the waste company personnel will enter your property to remove the animals.

 

Garbage pickup is scheduled on Wednesdays and Saturdays. You may place one polycart plus 8 bags or bundles out for collection for regular pickup.

 

Household Hazardous Waste is provided through Bexar County. Call 800-449-7587 to schedule a pickup.

 

Recycling

 

When: Wednesday of weeks with no holiday

 

Where: Curbside if you have front garbage pickup. Magazines and other paper can be dropped off in the dumpster in front of City Hall.

 

What: Newspapers and inserts, cardboard, RINSED glass bottles, jars, aluminum and tin cans and plastics including milk cartons and bottles. Our recycler does not take Styrofoam or plastic bags.

 

How: Use container of your choice. Plastic bags may be used. Please separate newspapers from other items. Recycling bins are provided by Waste Management; additional bins may be purchased at local home improvement stores.

 

WELLS

 

The City of Hill Country Village does not require a city permit to install a well on your property.

 

However, you need to contact San Antonio Water System and the Edwards Aquifer Authority.

 

ZONING

 

Copies of the City’s Zoning Code is available at City Hall or by clicking here. The City Zoning Use Map delineates the boundaries of the various zoning districts and is available for viewing by clicking here (.pdf file).